Founded in 2025, Excellio is a division of Groupe Solutions MATA, created to meet the growing needs of small businesses and startups seeking flexible, efficient, and strategic operational support — without the high costs of internal hiring.

With over 20 years of experience in customer service management, operations, coaching, and process improvement, Excellio was built to deliver expert solutions grounded in real-world experience, driven by innovation, and focused on measurable results.

Our services span a wide range of areas — customer service, technical support, administrative assistance, sales support, management, coaching, and process optimization.

Our strength lies in our ability to integrate experienced professionals directly into our clients’ operations, either remotely or on-site, to create a tangible impact.

Excellio is more than a support partner — it is a performance ally, dedicated to helping businesses structure, grow, and excel in their operations.

At Excellio, we take pride in having contributed to the optimization of several small businesses and startups within our very first months of operation.

We have:

• Implemented customer service processes that reduced response times by more than 50%.

• Supported entrepreneurs in fully structuring their administrative departments.

• Developed and deployed effective management strategies for fast-growing businesses.

• Delivered personalized operational support with a human, results-driven approach.

Our greatest pride lies in the renewed trust of our first clients, who see us not just as a service provider — but as a strategic partner in their success.